Written by Susan Stamm. A straightforward look at wha it takes to build a culture of engagement. Paperback.

Account credits for ECHO Personal Listening Profile.

The blended course includes access to both the online course and a workbook and includes two different reinforce tools and numerous support materials.

The Coaching Job Skills Online course maps to the classroom version. The content is broken down into six learning units each which can be completed in 5-15 minutes. An 80% pass rate is required to get the course certificate.

The Preview allows you to review the Facilitator kit & workbook. Previews must be purchased at full price, or returned after reviewing. If these items are kept, the $50.00 fee will be deducted from the cost of your order.